Senior Customer Success Manager

February 3

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Logo of Xentral ERP Software

Xentral ERP Software

Xentral ERP Software is a comprehensive platform designed to streamline operations for retailers by integrating various functions such as order management, inventory control, accounting, and logistics into a single, intuitive system. It automates business processes, enabling both B2B and B2C models to scale efficiently while reducing manual workloads. Xentral is easy to use, requires no installation, and allows seamless integration with various e-commerce channels, making it ideal for online sellers looking for effective business management solutions.

ERP • CRM • Warenwirtschaft • Finanzbuchhaltung • SaaS

51 - 200 employees

Founded 2008

🤝 B2B

👥 B2C

🛍️ eCommerce

💰 Series B on 2021-08

📋 Description

• Als Customer Success Manager bei Xentral bist Du nicht nur ein technischer Experte, sondern ein echter Partner für unsere Kunden. • Xentral denkt ERP neu und als aufstrebende Marke konnten wir bereits über 1.500 Kunden begeistern. • Um diese Erfolgsgeschichte fortzuschreiben, wollen wir nicht nur neue Kunden gewinnen, sondern auch unsere Bestandskunden bestmöglich betreuen. • Wenn Du Teil eines wachsenden Softwareunternehmens werden und Deine eigene Abteilung auf- und ausbauen möchtest, haben wir vielleicht etwas für Dich.

🎯 Requirements

• Du besitzt einen Bachelor-Abschluss in Betriebswirtschaft, Ingenieurwesen, IT, Wirtschaft oder einem ähnlichen Bereich • Du bist hoch motiviert und hast eine Leidenschaft für ERP Systeme und Geschäftsprozesse • Du verfügst über operative Erfahrungen in komplexen Produkten und Verständnis für Kunden- und Partner Anforderungen - teilweise auch auf technischer Ebene • Du hast gute Organisation skills, hohe Detailgenauigkeit und die Fähigkeit, Prioritäten zu setzen und die Zeit für eine erfolgreiche Umsetzung einzuteilen • Du hast eine Affinität zu Technik und kennst dich mit den technischen Aspekten aus, die mit der Rolle verbunden sind • Du sprichst fließend Deutsch und Englisch

🏖️ Benefits

• Flexible Work Environment: Enjoy remote work options across Europe or from our office-hubs in Augsburg, Amsterdam, Berlin, Munich, and Lohne (Oldenburg), along with flexible working hours. • Competitive Compensation & Comprehensive Benefits: Attractive salary packages and a generous leave policy that includes 28 annual leave days, special leave days, and nursing care days. Our comprehensive benefits package also provides a monthly voucher to choose from a variety of providers, including Urban Sports Club, grocery stores, entertainment, and lifestyle options. Additionally, we equip all employees with state-of-the-art home office equipment and offer a 50% subsidy on private pension plans for permanent employees in Germany. • Professional Growth & Development: Benefit from a significant budget dedicated to learning and personal development, supporting your career growth and continuous learning. • Inclusive & Engaging Culture: Participate in virtual and in-person company events and in our yearly culture connect days, fostering a collaborative and vibrant company culture with minimal hierarchies and respectful communication. • Diverse & International Team: Work alongside a multicultural and international team across 17 different work locations within Europe and 32 nationalities, embracing diversity and a global perspective.

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