yoummday
yoummday is a company at the forefront of reshaping customer experience through advanced AI technology and talents. They are committed to creating memorable 'you made my day' experiences for both enterprises and individuals leveraging their AI-powered customer experience platform. This platform includes predictive analytics, sentiment analysis, and generative AI to streamline operations and personalize interactions. yoummday offers flexible work-from-home opportunities for talents, while helping enterprises access superior customer experience solutions. The focus on AI technology ensures smooth, smart, and sustainable interactions throughout the customer journey.
Telesales • Customer Service • Customer Care • Marketplace • Outsourcing
Senior Quality Assurance Engineer
March 23
yoummday
yoummday is a company at the forefront of reshaping customer experience through advanced AI technology and talents. They are committed to creating memorable 'you made my day' experiences for both enterprises and individuals leveraging their AI-powered customer experience platform. This platform includes predictive analytics, sentiment analysis, and generative AI to streamline operations and personalize interactions. yoummday offers flexible work-from-home opportunities for talents, while helping enterprises access superior customer experience solutions. The focus on AI technology ensures smooth, smart, and sustainable interactions throughout the customer journey.
Telesales • Customer Service • Customer Care • Marketplace • Outsourcing
📋 Description
• Responsible for quality assurance for in-house developed web-based platform • Develop sustainable quality assurance concepts through test planning, execution, implementation, and evaluation • Contribute experience to the development and design of new features • Integral part of a product team with continuous knowledge exchange to improve the platform • Refine and advance quality assurance methods with the QA team
🎯 Requirements
• Relevant qualification or a degree in mathematics, computer science, natural sciences, or engineering, or extensive professional experience • Experienced in software development and QA engineering • Strong background in quality assurance for web applications • Enjoy experimenting with innovative approaches • Work with complex systems and empathize with different user groups • Passion for quality assurance in software development • Thrive in cross-functional teams and engage in company-wide exchange formats • Communicate confidently in German and English and have a good sense of humor
🏖️ Benefits
• 30 days of vacation • Job lunch allowance (€69 per month) • Givve card (topped up with €50 per month) • Discounts via Corporate Benefits • Option of leasing a JobRad • Pension contributions (occupational pension & VL) • Great team and company events
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