Director - Public Affairs and Corporate Communications

March 20

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CareQuest Institute for Oral Health

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CareQuest Institute for Oral Health is dedicated to improving oral health for all, focusing on research, education, and advocating for better policies. The institute works to bridge gaps in oral healthcare access and quality, aiming to transform the way oral health is viewed and delivered across communities.

51 - 200 employees

⚕️ Healthcare Insurance

🤝 Non-profit

🌍 Social Impact

📋 Description

• JOB SUMMARY: The Director of Public Affairs & Corporate Communications will lead and execute a comprehensive corporate communications strategy, managing both internal and external communications to enhance the company’s reputation, engagement, and influence. • PRIMARY JOB RESPONSIBILITIES: Corporate Communications Strategy: Develop and implement a holistic communications strategy aligned with the company’s business objectives and industry leadership role. Provide executive-level strategic counsel on messaging, positioning, and reputation management. Oversee crisis communications planning and response, ensuring alignment with legal, compliance, and executive leadership. • Internal Communications: Lead employee communication strategies to enhance engagement, transparency, and alignment with corporate goals. Partner with HR and leadership teams to drive culture-building initiatives, change management communications, and executive messaging. Develop internal content (emails, newsletters, town halls, videos) to reinforce corporate priorities. • External Communications & Public Affairs: Oversee media relations strategy, serving as a spokesperson and coordinating with PR agencies. Develop messaging for press releases, op-eds, speeches, and talking points to enhance the company’s public image. Acts as external communications liaison to industry association, ensuring alignment with organizational messaging and strategic priorities. • Brand & Reputation Management: Ensure brand consistency across all communication channels. Lead thought leadership initiatives, positioning executives as industry experts in dental insurance, healthcare policy, and innovation. Monitor public perception, industry trends, and competitor positioning to inform proactive communications strategies.

🎯 Requirements

• 10+ years of experience in corporate communications, public affairs, or government relations. • Strong background in healthcare, insurance, or highly regulated industries preferred. • Proven experience in crisis communications, media relations, and executive communications. • Experience managing internal communications programs for large organizations. • Ability to translate complex regulatory and policy issues into clear, compelling narratives. • Bachelor’s degree in Communications, Public Relations, Political Science, or related field preferred.

🏖️ Benefits

• In accordance with Delta Dental of Massachusetts’ Compliance Plan, all employees must conduct Delta Dental of Massachusetts business and activities in accordance with applicable laws, regulations, professional standards, and ethical standards and report potential compliance or ethical issues to Delta Dental of Massachusetts’ designated Compliance Officer. • Delta Dental of Massachusetts’ Affirmative Action Program affirms our commitment to make reasonable accommodations for known physical or mental limitations of otherwise qualified individuals with disabilities or special disabled veterans unless the accommodation would impose an undue hardship on the operation of our business and activities. Please see Human Resources for additional information regarding this program.