Yuma AI (YC W23)
Yuma AI is a leading provider of AI-driven customer service solutions specifically designed for the e-commerce sector. Their platform automates various customer support tasks, enhancing operational efficiency while maintaining accuracy and customer satisfaction. With capabilities including order management, subscription handling, and social media moderation, Yuma AI empowers brands to provide 24/7 support and significantly improve agent productivity, achieving automation rates of up to 49% within just two months of implementation.
AI • LLM • Customer Service • Customer Support • Shopify
Senior Full-Stack Engineer - AI & Product Focused
February 11
Yuma AI (YC W23)
Yuma AI is a leading provider of AI-driven customer service solutions specifically designed for the e-commerce sector. Their platform automates various customer support tasks, enhancing operational efficiency while maintaining accuracy and customer satisfaction. With capabilities including order management, subscription handling, and social media moderation, Yuma AI empowers brands to provide 24/7 support and significantly improve agent productivity, achieving automation rates of up to 49% within just two months of implementation.
AI • LLM • Customer Service • Customer Support • Shopify
📋 Description
• Yuma is building Autonomous AI Agents for customer support and e-commerce. • The role involves working on Ruby on Rails API with PostgreSQL and Redis. • The team is small but moving quickly, focusing on delivering value to users.
🎯 Requirements
• Experience playing with LLMs is a huge plus • Led and built multiple large Rails applications • Driven by delivering the best experience and value to users • Strive for excellence while making pragmatic trade-offs
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