Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
Help Desks • Customer Support • SaaS • Customer Community • Customer Service
April 13
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
Help Desks • Customer Support • SaaS • Customer Community • Customer Service
• Looking for a Corporate Account Executive to sell into organizations with 1000+ employees • Partner with Enterprise/Commercial Account Executive on a joint territory strategy • Responsible for following-up on leads generated by the Inbound Marketing team • Coordinate with Business Development Reps to nurture new opportunities • Prepare and deliver effective sales presentations including live demonstrations • Initiate outbound campaigns to generate leads • Respond to small simple inquiries from customers in a timely manner • Prepare sales proposals, product presentations, and manage own sales activities • Exceed revenue and sales goals • Close small deals within large complex environments • Work with Account Executive teammates to develop strategy and objectives for each account
• Bachelor’s degree • 1+ years outbound prospecting experience and 1+ years of software selling experience preferred; SaaS experience is a plus! • Ability to learn and understand SaaS solutions and services • Effective sales presentation skills • Excellent written and oral communication skills • Selling/Closing across all organizational levels • Ambitious, compelling, and professional sales presence using email, telephone and video conferencing • High level of personal motivation • Experience in lead generation and cold calling • Consistent track record of success with quota • Experience managing and closing complex sales-cycles using solution selling techniques • Proficiency using Salesforce is a plus! • Willingness to travel to customer sites when necessary
• Equal opportunity employer • Ongoing efforts to foster global diversity, equity, & inclusion in the workplace • Recruitment Scam Alerts • Flexible hybrid way of working
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