Zillow
Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.
Real Estate • Home Values • Mortgages • Homes for Sale • Homes for Rent
Senior UX Researcher
January 23
🏄 California – Remote
⛰️ Colorado – Remote
+9 more states
💵 $145.5k - $232.5k / year
⏰ Full Time
🟠 Senior
🔬 UX Researcher
🦅 H1B Visa Sponsor
Zillow
Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.
Real Estate • Home Values • Mortgages • Homes for Sale • Homes for Rent
📋 Description
• Responsible for shaping how Zillow leverages AI to craft exceptional customer experiences • Providing meaningful customer insights and working with designers and cross-discipline partners to iterate experiences • Leading research activities like user interviews, surveys, usability testing, presenting insights to teams • Upholding responsible AI development practices and ensuring ethical usage of AI technologies • Traveling to in-person collaboration sessions and team building events ~6-8 weeks per year
🎯 Requirements
• 5+ years executing UX research or similar role conducting primary research in an applied setting • Expertise designing and executing evaluative research studies to assess digital experiences • Experience moderating remote/virtual research with research participants (e.g., interviews, usability testing) • Expertise in survey design • Expertise in descriptive and inferential statistics • Expertise with data analysis using R or Python and familiarity with SQL • Proven track record thriving in a fast-paced, collaborative environment exploring ambiguous opportunity areas • Adept prioritizing research activities to deliver practical insights and direction quickly • Programmatic thinker able to stand-up and execute multi-phased efforts and research programs • Interest in exploring new experimental methodologies and tools • Hands-on experience experimenting with AI tools in research workflow and curiosity about AI industry trends and AI consumer experiences • Strong product sense • Nice to have: PhD in relevant field (Human computer interaction, psychology, cognitive science)
🏖️ Benefits
• Comprehensive medical, dental, vision, life, and disability coverages • Parental leave, family benefits • Retirement contributions • Paid time off
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