Senior UX Researcher

October 26

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Bixal

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Digital Marketing and Outreach • Social Media Strategy • Web Design & Development • Design - Creative and Interactive • Online Training Design & Development

201 - 500

Description

• Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any accommodation as part of our recruitment process, please contact us at Talent@bixal.com. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. • Bixal is a consulting company based in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. • Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship.  • What Will You Do? Bixal has an exciting opportunity to help accelerate digital transformation across the federal government to improve the public's experience with a range of government services. As consultants to our federal clients, you will be part of a cross-functional team applying human-centered design methods and innovation to deliver enterprise modernization at scale. This role is uniquely positioned to positively impact digital civic engagement. • At Bixal you will join a multidisciplinary collective of researchers, designers, strategists, and product managers creating innovative digital products, services and experiences that have a positive impact on the American public and communities around the world. • Call for resumes This is a call for resumes as we are screening candidates for an upcoming opportunity to support one of our most esteemed federal clients.

Requirements

• Bachelor’s or Master's degree in UX research, human-computer interaction, psychology, sociology, or a related field • 8+ years of experience in UX research, preferably in a federal consulting or government environment • Demonstrated expertise in research methods such as interviews, surveys, usability testing, and ethnographic studies • Proven ability to lead research strategy and execution for multiple projects simultaneously • Confident application of user-centered design principles and methodologies • Strong analytical and critical thinking skills, with the ability to analyze and synthesize complex data into actionable insights and recommendations • Excellent communication and collaboration skills, with the ability to work effectively in a team environment and build relationships with clients and stakeholders • Leadership experience, with the ability to mentor and coach junior researchers and drive innovation in the research function • Willingness to learn and grow in a fast-paced and dynamic environment • Must be able to pass and maintain a Public Trust security clearance

Benefits

• Competitive base salary • Flex hours • Work from home flexibility • 401K with matching incentive • Parental Leave • Medical/dental/vision benefits • Flex Spending Account • Company provided short-term disability • Company provided life insurance • Commuter benefits • Generous PTO • 11 Paid holidays • Professional development opportunities • New business referral bonus