Senior Staff User Experience Researcher

September 30

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Illumina

WebsiteLinkedInAll Job Openings

5001 - 10000

💰 $750M Post-IPO Debt on 2023-01

Description

• Illumina seeks an advanced-career UX Researcher to build best-in-class customer experiences across all hardware/software platforms • Skilled with user-centered design, able to drive large projects and emphasize user research, human computer interaction and system integration design • Translate business objectives and customer needs into stellar experiences, while resolving technical challenges with little oversight • Move from exploratory and generative research to rapid iterative evaluations and benchmark testing across multiple projects • Be a user advocate and key liaison between customers and internal teams

Requirements

• 10+ years of experience in user research with an emphasis on research related to software and hardware product design • Master's in human computer interaction, psychology, anthropology or related field is required • Excellent knowledge of all aspects of user-centered design process and the ability to apply them flexibly across a variety of project types; experience with quantitative and/or quantitative research methods is required • Advanced experience with research methods such as Jobs to be done (JTBD) is a plus • Working knowledge in regulatory practices and standards for medical devices preferred • Extensive experience working with designers, product managers, engineers and/or clients in a fast-paced, rapidly changing environment • Ability to rapidly revise and improvise research plans as needed; experience with agile methodologies a plus • Experience within lab and remote user research tools such as UserZoom • Proven project management skills, a track record of delivering commitments on time, and ability to prioritize time between multiple projects and stay flexible with changing schedules and projects while working well with multidisciplinary and multicultural teams • Excellent analytical ability (especially regarding observation of user behavior), and strong oral and written communication skills

Benefits

• access to genomics sequencing • family planning • health/dental/vision • retirement benefits • paid time off