Senior UX Researcher

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CDK Global

WebsiteLinkedInAll Job Openings

CRM • Digital Retail • Fixed Operations • IT Solutions • Data & Intelligence

5001 - 10000

Description

• Conducts advanced UX research activities and collaborates closely with cross-functional teams • Designs and conducts comprehensive research studies to gather deep insights into user behavior and needs • Collaborates closely with team members and cross-functional teams to ensure cohesive research efforts • Works towards achieving set research goals and objectives , providing high-quality insights • Analyzes research data and presents insights that inform product development and strategy. • Manages multiple research projects, ensuring timely and high-quality delivery of insights • Shares knowledge and expertise with team members to support their professional development • Applies industry best practices and innovative approaches in conducting research • Advocates for user-centered design in research and product development activities • Conducts research activities ethically and in compliance with applicable regulations and standards • Reports on research findings and project progress to the research team and stakeholders • Works to align research efforts with business objectives and product strategy • Applies and advocates for innovative research methodologies and best practices • Documents research processes, findings, and insights for organizational learning • Stays informed about industry trends and applies new technologies in research activities • Works with stakeholders to communicate the importance and findings of UX research • Shares research insights with stakeholders in a clear and understandable manner • Contributes research insights to strategic planning and team meetings • Offers guidance and support to team members to improve their research skills • Engages in and promotes continuous learning and improvement within the research team • Manages resources efficiently for assigned research projects

Requirements

• Bachelor’s degree in a relevant field or equivalent professional experience • 5+ years of experience in UX research • Extensive experience in conducting UX research and delivering actionable insights • Experienced in applying both quantitative and qualitative UX research methods • Ability to connect research insights to business goals and measure their impact • Communicate research findings to stakeholders to build empathy for user needs • Experience working with stakeholders to deliver research insights that drive business value • Experience conducting research in environments characterized by ambiguity and change • Experience collaborating with cross-functional teams including engineering, marketing, and sales • Portfolio demonstrating the ability to generate actionable insights from research data • Ability to share knowledge and provide guidance to improve team research capabilities • Strong project management and mentorship skills • Good communication skills for sharing research insights with the team and stakeholders • Proven ability to conduct research projects efficiently in a dynamic setting • Proficient in analyzing research data and generating actionable insights.

Benefits

• Medical • Dental • Vision • Paid Time Off (PTO) • 401K Matching Program • Tuition Reimbursement