OPS Engineer - Tier I

March 24

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

💵 $19 - $21 / hour

👨‍🎓 Internship

⚪️ Entry-level

⚙️ Operations

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Zivaro

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Zivaro is a technology solutions provider focused on delivering innovative IT services across various sectors including Federal Government, Healthcare, Financial Services, and Education. As a Cisco Gold Partner with extensive experience in system integration, managed services, and cybersecurity, Zivaro leverages its expertise to help organizations achieve enhanced operational efficiency and secure their data. With a commitment to mission readiness, Zivaro ensures that its clients are equipped to meet today's complex IT challenges with reliable and scalable solutions.

IT Consulting Services • Enterprise Consulting • Systems Integrator • Cloud Solutions • Big Data/Analytics Solutions

51 - 200 employees

Founded 1998

🤝 B2B

💳 Fintech

📋 Description

• Trace3 is seeking a motivated and detailed-oriented Help Desk Intern to join our Operations Center Team. • This internship provides hands-on experience in IT support, troubleshooting, and customer service. • The ideal candidate will assist with resolving technical issues, managing support tickets, and ensuring smooth day-to-day operations. • This is a paid summer internship beginning in May and ending mid-August.

🎯 Requirements

• Pursuing an associate’s degree or above in a scientific/technical or related discipline - or - equivalent experience preferred • Basic understanding of Windows and macOS operating systems • Familiarity with Microsoft Office 365 and other common business applications • Strong desire to participate in continuing education in one of the following: (network engineering, cloud computing architecture, data center engineering, security engineering, cyber-security engineering) • Ability to work off hours, weekends, or night shift as required to support a 24 x 7 network operations center (NOC) • Has a passion for IT and for providing world-class customer service • Enjoys a fast-paced work environment and ability to multitask • Self-starter who takes initiative, is open minded and is a team player • Displays integrity and accountability • Strong oral and written communication skills • Manages time effectively; meets deadlines