Zoetis
Zoetis is the world’s leading animal health company dedicated to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation in predicting, preventing, detecting, and treating animal illnesses, Zoetis supports livestock farmers, veterinarians, and pet owners globally. The company offers a leading portfolio of medicines, vaccines, diagnostics, and technologies across over 100 countries. Zoetis is committed to sustainability, pioneering scientific discoveries, and enhancing the human-animal bond, working closely with veterinarians to provide essential care for animals.
Customer Service Specialist
March 15
🇺🇸 United States – Remote
💵 $20 - $33 / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🦅 H1B Visa Sponsor
Zoetis
Zoetis is the world’s leading animal health company dedicated to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation in predicting, preventing, detecting, and treating animal illnesses, Zoetis supports livestock farmers, veterinarians, and pet owners globally. The company offers a leading portfolio of medicines, vaccines, diagnostics, and technologies across over 100 countries. Zoetis is committed to sustainability, pioneering scientific discoveries, and enhancing the human-animal bond, working closely with veterinarians to provide essential care for animals.
📋 Description
• Ability to ‘Delight the Customer’ in all interactions. • Deliver first line customer support. • Managing multiple tasks simultaneously. • Answer approximately 80-120 inbound calls and emails daily. • Process customer orders and requests with accuracy. • Field customer billing inquiries and payment requests. • Facilitate customer disputes. • Maintain working knowledge of Zoetis test menus. • Document customer interactions according to standard procedures. • Consistently achieve departmental performance requirements.
🎯 Requirements
• Associate or Bachelor’s degree highly preferred. • High school diploma required. • Minimum 1 year experience in a customer service-related field required • Experience in the veterinary field preferred • Flexible schedule including nights and Saturdays required. • Positive, outgoing, ‘Delight the Customer’ attitude • Able to work both in a team environment and independently • Strong written and oral communication skills • Excellent time management, problem solving, and analytical skills • Proficient in Microsoft Office and web-based applications • Experience with SAP, SalesForce.com, and/or LIS preferred.
🏖️ Benefits
• Healthcare • Dental coverage • Retirement savings benefits • Paid holidays • Vacation • Disability insurance
Apply NowSimilar Jobs
March 14
Join a fast-paced remote team resolving health care customer service inquiries.
March 14
Join State Collection Service as a Remote Health Care Customer Service Representative. Handle calls regarding insurance and payment assistance.
March 14
Customer Service Representative handling inbound calls for Medical Transportation Management. Must reside in South Carolina.
🇺🇸 United States – Remote
💵 $14 / hour
💰 $2.5M Debt Financing on 2016-06
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
March 14
Customer Service Specialist at AdaptHealth, providing essential support in home medical equipment services.
March 14
AdaptHealth seeks a Customer Service Specialist to manage patient orders and inquiries remotely.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.