Clinical Implementation Specialist - I

October 4

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ZOLL Medical Corporation

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Medical Device and Equipment • EMS/Fire Software • Technology • Software • hospital

1001 - 5000

Description

• The Clinical Implementation Specialist (CIS) will coordinate post-sale customer education and training initiatives. • The CIS acts as the clinical and technical expert for the ZOLL hospital product line. • Works collaboratively with the Territory Manager throughout the sales process. • Builds deep, long lasting customer relationships. • Emphasis is on competency skill assessment and development of all clinical staff. • The CIS serves as a resource to staff of all levels and provides direct training/education. • Actively participates in leadership of quality Improvement processes.

Requirements

• Bachelor's Degree BA or BS preferred • RN, Paramedic, or RT with 5+ years of experience required • AHA Instructor - BLS/ACLS/PALS preferred • Clinical education experience preferred • Project management experience preferred • Ability to effectively educate clinical personnel • Ability to affect change through education and evidence based clinical literature • Ability to seamlessly Integrate technology (iPad, Outlook, Microsoft Suite) into work. • Demonstrated flexibility, autonomy, self-motivation, and a high level of professional demeanor • Ability to work effectively with and direct training and In-servicing programs to achieve highest level of product compliance • Ability to lead and influence a cross-functional team and operate in a highly complex environment. • Strong analytical and problem-solving capabilities. • Must be able to improvise in customer situations to achieve a successful resolution. • Comfortable interacting with the C-Suite Team. • Must possess a strong personal presence. • Ability to handle multiple demands from many people and prioritize effectively • Ability to stay calm and demonstrate a "can do" attitude. • Finds opportunity in difficulties. • Excellent client-facing and internal communication skills. • Excellent written and verbal communication skills. • Solid organizational skills, including attention to detail and multi-tasking skills. • Ability to meet deadlines and follow-up • Strong working knowledge of Microsoft Office • Excellent verbal, written and presentation skills.