Enterprise Services Manager

March 24

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Zuora

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Zuora is a leading provider of subscription management and recurring billing solutions. The company offers the Zuora Monetization Suite, which supports various monetization models, including subscriptions, usage-based billing, and one-time pricing. Zuora's solutions help businesses manage recurring revenue growth across pricing and packaging, billing, customer acquisition, and quote-to-cash processes. The platform includes features for automating revenue recognition, creating dynamic paywalls, and integrating with existing application ecosystems through low-code SDKs and APIs. Zuora is recognized as a leader in the industry, providing robust tools for companies aiming to scale sustainably with modern recurring revenue models.

Subscription Billing • Subscription Commerce • Subscription Finance • Subscriber Insights • Subscriber Analytics

1001 - 5000 employees

Founded 2007

☁️ SaaS

💸 Finance

🤝 B2B

💰 $400M Post-IPO Equity on 2022-03

📋 Description

•At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. •The Managed Services team provides a service to help Zuora customers manage their daily operations to keep their Zuora platform running optimally. •As an Enterprise Services Manager you will be overseeing the delivery and the success of the services for your customers. •You will oversee the delivery of the service, ensuring that all activities are documented and operationalized. •This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites.

🎯 Requirements

•4+ years in an engineering environment as a senior engineer or lead. •Technical aptitude and ability to assist engineering teams with process and technical solutions. •Enjoys interacting with multiple internal stakeholders (such as Sales, Marketing, Customer Success, GS, Product Management and Support). Also with Customers and Partners •Strong written, verbal communication and presentation skills including the ability to build effective presentations. •Ability to build, lead and execute strategy in a cross-functional environment. •Strong tolerance for ambiguity; able to focus and execute in a changing environment; ability to make things happen. •Self-starter who truly enjoys working in a fast-paced high volume transaction environment. •AS/BS in computer science, engineering, or other related major is a plus •Previous hands-on experience with one or more Managed Service offerings is a plus. •Hands-on experience with Zuora products is a plus. •The ability to travel is a plus

🏖️ Benefits

•Competitive compensation, variable bonus and performance reward opportunities, and retirement programs •Medical, dental and vision insurance •Generous, flexible time off •Paid holidays, “wellness” days and company wide end of year break •6 months fully paid parental leave •Learning & Development stipend •Opportunities to volunteer and give back, including charitable donation match •Free resources and support for your mental wellbeing