3 days ago
501 - 1000
Support customers on Employment Hero Payroll product functionality and issues.
π΅π Philippines β Remote
π° Series F on 2022-02
β° Full Time
βͺοΈ Entry-level
π’ Junior
π Customer Support
October 14
10,000+
Provide technical support for Cox Automotive clients via multiple communication methods.
πΊπΈ United States β Remote
π΅ $15 - $23 / hour
π° Seed Round on 2014-12
β° Full Time
βͺοΈ Entry-level
π’ Junior
π Customer Support
The average salary for remote customer care specialists is $60,917 per year. This is based on data from 6 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer care specialist salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
π’ Junior Customer Care Specialist (1-2 yrs) | 2 | $63,000 |
π‘ Mid-level Customer Care Specialist (2-4 yrs) | 2 | $59,875 |
π Senior Customer Care Specialist (5-9 yrs) | 2 | $59,875 |
You need strong communication skills, problem-solving abilities, empathy, and patience. Proficiency in using customer support software and basic computer skills are also important.
Typically, a high school diploma or equivalent is required. Some employers may prefer an associate's degree in business or a related field. Experience in customer service is a plus but not always necessary.
Responsibilities include responding to customer inquiries, providing support via phone, email, or chat, troubleshooting issues, maintaining customer records, and ensuring customer satisfaction.
Benefits include flexible work hours, the convenience of working from home, opportunities for career growth, and exposure to different industries. Remote work can also lead to improved work-life balance.