December 11
Ensure customers love onpreo's real estate software by enhancing their usage through support and training.
November 2
Customer Success Specialist for client onboarding at simpleclub.
You need strong communication and problem-solving skills, basic technical knowledge of software and systems, and a customer-oriented mindset. Familiarity with customer relationship management (CRM) tools and data analysis can be beneficial.
Typically, a degree in computer science, information technology, or a related field is preferred. However, relevant experience or certifications in customer success or technical support can also be valuable.
Responsibilities include onboarding new customers, providing technical support, ensuring customer satisfaction, helping troubleshoot issues, and collecting customer feedback for product improvement. You may also assist in training users on product features.
Benefits include flexible work hours, the opportunity to work from home, gaining valuable experience in customer relations and technical support, and potential career advancement in a growing field focused on customer success.