September 23
Entry-level role assisting Italian-speaking customers at a call center in Greece.
September 23
Entry-level German-speaking Customer Support at a call center in Greece.
The average salary for remote customer support representatives is $52,416 per year. This is based on data from 48 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer support representative salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
π’ Junior Customer Support Representative (1-2 yrs) | 8 | $58,465 |
π‘ Mid-level Customer Support Representative (2-4 yrs) | 18 | $52,764 |
π Senior Customer Support Representative (5-9 yrs) | 22 | $49,932 |
You need strong communication and interpersonal skills, problem-solving abilities, and basic technical proficiency. Familiarity with customer service software and a friendly demeanor are also important.
Typically, a high school diploma or equivalent is required. Some positions may prefer an associate's or bachelorβs degree. Experience in customer service or related fields is a plus but not always necessary.
Responsibilities include answering customer inquiries via phone, email, or chat, troubleshooting issues, providing product information, and ensuring customer satisfaction. You may also be responsible for documenting interactions and escalating complex issues.
Benefits include flexible work hours, the ability to work from home, reduced commuting costs, and the opportunity to develop customer service skills. Remote positions often provide a better work-life balance and can lead to career advancement opportunities.
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