April 15
Gain hands-on experience in technology and healthcare support as a Trainee Apprentice. No prior experience needed, just a passion for technology.
You need strong communication skills, problem-solving abilities, patience, and a good understanding of the product you're supporting. Familiarity with customer service software and basic technical troubleshooting is also helpful.
Typically, a high school diploma or equivalent is required. Some employers prefer candidates with a degree in a related field or relevant certifications, but hands-on experience and a willingness to learn can be just as important.
Responsibilities include responding to customer inquiries, resolving product issues, providing support via email and chat, documenting interactions, and collaborating with other teams to improve the product experience.
Benefits include flexible working hours, reduced commuting, opportunities to develop customer service skills, and the chance to work with a variety of clients and products from anywhere.
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