November 10
11 - 50
Support engineering intern at Dashlabs.ai, automating healthcare lab operations.
October 31
51 - 200
Provide technical support for OTOβs eCommerce delivery management systems.
πΉπ· Turkey β Remote
π° Seed Round on 2020-01
π¨βπ Internship
βͺοΈ Entry-level
π Support Engineer
October 17
51 - 200
Cloud Support Technician at Atmosera supporting Azure Managed Services division.
October 8
201 - 500
Technical support for learners in cybersecurity training at OffSec.
π΅π Philippines β Remote
π° Private Equity Round on 2018-09
β° Full Time
βͺοΈ Entry-level
π Support Engineer
July 25
201 - 500
Tackle customer issues and deliver exceptional service for a leading fintech.
August 5, 2023
11 - 50
πΊπΈ United States β Remote
π° $35k Venture Round on 2020-03
β° Full Time
βͺοΈ Entry-level
π Support Engineer
π«π¨βπ No degree required
The average salary for remote support engineers is $91,885 per year. This is based on data from 737 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate support engineer salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
βͺοΈ Entry-level Support Engineer (0 yrs) | 2 | $46,250 |
π’ Junior Support Engineer (1-2 yrs) | 101 | $75,202 |
π‘ Mid-level Support Engineer (2-4 yrs) | 283 | $90,399 |
π Senior Support Engineer (5-9 yrs) | 337 | $95,705 |
π΄ Lead Support Engineer (10+ yrs) | 14 | $156,826 |
You need strong problem-solving abilities, basic understanding of networking and operating systems, proficiency in customer service, and familiarity with remote support tools. Good communication and teamwork skills are also important.
Typically, an associate's degree in information technology, computer science, or a related field is preferred. Relevant certifications like CompTIA A+ or ITIL can enhance your qualifications, but hands-on experience and a willingness to learn are crucial.
Responsibilities include providing technical support to users, troubleshooting hardware and software issues, assisting with installations and configurations, documenting support requests, and collaborating with senior engineers for more complex problems.
Benefits include flexible work hours, the ability to work from home, opportunities for professional growth, and gaining hands-on experience in the tech industry. It also allows you to develop customer service skills and build a broad technical knowledge base.