4 Remote Entry-level Support Engineer Jobs
Explore flexible and work from home entry-level support engineer positions available worldwide. Your career in truly remote companies - apply today.
July 25
CloudWalk, Inc.
201 - 500
Tackle customer issues and deliver exceptional service for a leading fintech.
August 5, 2023
DocQ
11 - 50
Top companies hiring remote entry-level support engineers
Remote support engineer salary expectations
The average salary for remote support engineers is $95,749 per year. This is based on data from 710 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate support engineer salaries.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Support Engineer (0 yrs) | 2 | $66,750 |
🟢 Junior Support Engineer (1-2 yrs) | 54 | $77,060 |
🟡 Mid-level Support Engineer (2-4 yrs) | 282 | $94,168 |
🟠 Senior Support Engineer (5-9 yrs) | 361 | $98,007 |
🔴 Lead Support Engineer (10+ yrs) | 11 | $159,210 |
Frequently asked questions
You need strong problem-solving skills, basic understanding of networking and operating systems, familiarity with help desk software, and good communication skills. Time management and the ability to work independently are also important.
Typically, a degree in computer science, information technology, or a related field is required. Certifications like CompTIA A+ or ITIL can be beneficial, but relevant experience or internships can also make a difference.
Responsibilities include troubleshooting hardware and software issues, providing technical support to users, documenting problems and solutions, and maintaining system performance. You may also assist in setting up new devices and training users.
Benefits include flexible work hours, the ability to work from anywhere, and exposure to various technologies and systems. You'll also develop your technical skills and gain experience in customer service within a remote environment.