September 23
Entry-level role assisting Italian-speaking customers at a call center in Greece.
September 23
Entry-level German-speaking Customer Support at a call center in Greece.
The average salary for remote support representatives is $55,774 per year. This is based on data from 119 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate support representative salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
⚪️ Entry-level Support Representative (0 yrs) | 1 | $40,000 |
🟢 Junior Support Representative (1-2 yrs) | 14 | $56,001 |
🟡 Mid-level Support Representative (2-4 yrs) | 49 | $56,972 |
🟠 Senior Support Representative (5-9 yrs) | 55 | $54,936 |
Strong communication skills, problem-solving abilities, basic technical knowledge, and proficiency in using support ticket systems. Patience and empathy are also important for customer interactions.
Generally, a high school diploma or equivalent is required. Some positions may prefer an associate's degree or relevant experience in customer service. Familiarity with technology and support tools is a plus.
Responsibilities include providing customer support via phone, email, or chat, troubleshooting technical issues, documenting customer interactions, and escalating complex problems to senior representatives. You'll also need to maintain a positive customer experience.
Benefits include flexible working hours, no commuting, potential for career advancement, and the opportunity to work in diverse environments. Remote work can also lead to a better work-life balance.
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