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1 Remote Entry-level Technical Support Specialist Jobs
Explore flexible and work from home entry-level technical support specialist positions available worldwide. Your career in truly remote companies - apply today.
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Top companies hiring remote entry-level technical support specialists
Remote technical support specialist salary expectations
The average salary for remote technical support specialists is $90,878 per year. This is based on data from 356 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate technical support salaries.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Technical Support Specialist (0 yrs) | 3 | $60,000 |
🟢 Junior Technical Support Specialist (1-2 yrs) | 38 | $75,632 |
🟡 Mid-level Technical Support Specialist (2-4 yrs) | 132 | $89,100 |
🟠 Senior Technical Support Specialist (5-9 yrs) | 174 | $93,099 |
🔴 Lead Technical Support Specialist (10+ yrs) | 9 | $148,672 |
Frequently asked questions
You need strong communication skills, problem-solving abilities, and basic technical knowledge related to the products or services you'll support. Familiarity with troubleshooting processes and customer service skills are also important.
Typically, a high school diploma or equivalent is required. An associate's degree in a technical field can be beneficial, but relevant experience in customer service or support roles may suffice. Certifications in IT support can also enhance your qualifications.
Responsibilities include providing technical assistance to customers, troubleshooting software and hardware issues, guiding users through solutions, maintaining records of support interactions, and escalating unresolved issues to senior staff.
Benefits include flexible working hours, the ability to work from home, reduced commuting costs, and opportunities to gain technical skills and experience. Remote positions also offer a chance to work with diverse teams and enhance your career growth.