April 16
Join PrimeVigilance as IT Support Specialist, providing crucial IT support to end users.
You need strong communication skills, problem-solving abilities, and a basic understanding of computer systems and software. Familiarity with troubleshooting techniques and customer service skills is also essential.
Typically, a high school diploma or equivalent is required. Some positions may prefer an associate's degree in a related field or technical certifications such as CompTIA A+.
Responsibilities include assisting customers with technical issues, diagnosing problems, providing solutions, documenting support interactions, and escalating complex issues to senior staff. You may also need to guide users through troubleshooting steps.
Benefits include flexible work hours, the ability to work from home, gaining valuable experience in customer service and technical skills, and potential growth opportunities within the IT field.
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