April 16
Join PrimeVigilance as IT Support Specialist, providing crucial IT support to end users.
You need strong problem-solving skills, proficiency in troubleshooting software and hardware issues, and good communication abilities. Knowledge of operating systems and networking basics is also important.
Typically, a degree in computer science, information technology, or a related field is preferred. Alternatively, relevant certifications like CompTIA A+ or experience in customer service can be beneficial.
Responsibilities include resolving customer technical issues via phone, email, or chat, documenting troubleshooting steps, collaborating with senior engineers, and assisting in software updates and installations.
Benefits include flexible working hours, the ability to work from home, professional development opportunities, and gaining valuable experience in the tech industry.
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