Senior Customer Support

6 days ago

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Logo of 12Go

12Go

OTA β€’ Travel β€’ E-commerce β€’ Transport β€’ Tickets

51 - 200

Description

β€’ We are a leading multi-modal OTA (Online Travel Agency) in Asia. β€’ Our company is headquartered in Singapore with its main office located in Bangkok. β€’ We provide online booking services for transportation, visas, hotels, and trips. β€’ We are seeking a responsible candidate to take on the position.

Requirements

β€’ Up to 2-3 years of experience in CS. β€’ Verbal and written fluency in English. β€’ Knowledge of Internet services and software technologies. β€’ Knowledge of Zendesk and SQL is a plus. β€’ Self-organized and great time management skills. β€’ Strong problem-solving and multitasking skills. β€’ Can raise a question and/or deliver any issue to the responsible person. β€’ Quick to adapt to changing situations. β€’ Quick in responding and an ability to prioritize tasks. β€’ Looking for a long-term job.

Benefits

β€’ Remote work/work from your own location. β€’ Competitive salary in USD. β€’ Paid vacation days, training, and various educational programs. β€’ Enthusiastic, friendly team and ability to work in the international environment. β€’ Interesting work with the product that allows millions of travelers to book their trips daily.

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