Customer Retention Specialist

2 days ago

🇺🇸 United States – Remote

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

+1 more states

🌲 North Carolina – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $15 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔄 Customer Retention Specialist

🚫👨‍🎓 No degree required

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1-800 CONTACTS

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1995

👥 B2C

🛍️ eCommerce

⚕️ Healthcare Insurance

Description

• At 1-800 Contacts, we make ordering and obtaining contact lenses simple and exceptional. • You'll have the opportunity to help the company further one of its largest initiatives helping consumers understand our Express Exam platforms. • We invest in our employees to make sure our customers have a remarkable experience.

Requirements

• High school diploma or equivalent experience • 2-3 years minimum customer service experience • Sales experience preferred • Great typing skills (at least 40 words per minute) and technical proficiency • Reliable internet connection and speeds of 20 mbps download and 10 mbps upload, or better • A private, dedicated workplace, free from interruption or distraction that promotes confidentiality • Positive, driven and solution-oriented mentality • Ability to show up to work on time and work your scheduled shift

Benefits

• Amazing medical, dental, and vision coverage • 401(k) match • Free eye exams for your immediate family and dependents • Deep discounts on contact lenses, glasses lenses and glasses frames • Tuition reimbursement for eligible courses