Customer Support Representative

2 hours ago

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Logo of 1840 & Company

1840 & Company

Call Center โ€ข Contact Center โ€ข Offshore โ€ข Nearshore โ€ข Onshore

Description

โ€ข We are seeking a dedicated and detail-oriented Customer Support Representative to join our team. โ€ข The ideal candidate will be responsible for managing customer inquiries and ensuring timely and effective resolutions through various communication channels. โ€ข This is a part time employment only. โ€ข Shift Schedule: EST

Requirements

โ€ข 2-3 years of proven experience in customer support, using Zendesk as a ticketing system. โ€ข Excellent written communication skills with a professional and empathetic tone. โ€ข Ability to multitask and manage multiple communication channels simultaneously. โ€ข Strong problem-solving skills and attention to detail. โ€ข Familiarity with social media platforms and online chat systems. โ€ข Self-motivated and able to work independently in a remote environment. โ€ข Availability to work full-time, including occasional weekends or holidays if required.

Benefits

โ€ข Flexible remote work environment. โ€ข Opportunities for professional growth and development. โ€ข A supportive and collaborative team culture

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