Salesforce CRM Administrator

7 hours ago

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1840 & Company

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1840 & Company is a global provider of outsourcing and staffing services, offering specialized talent and team solutions. They offer recruitment process outsourcing and workforce management, catering to industries such as healthcare, real estate, finance, IT, retail, and telecommunications. The company operates with a vast network across over 150 countries, supporting clients with remote teams, payroll, compliance, and business insurance. Their services ensure effective management of remote workforces and streamlined hiring processes, focusing on cost savings and quick scaling for businesses worldwide.

Call Center • Contact Center • Offshore • Nearshore • Onshore

1001 - 5000 employees

Founded 1840

🎯 Recruitment

👥 HR Tech

🏢 Enterprise

📋 Description

• Oversee all aspects of user and license management, including new user setup, roles, profiles, permissions, and public groups. • Perform daily administrative tasks such as monitoring end-user usage, system upgrades, and maintenance of the CRM system. • Ensure optimal performance of Salesforce systems and products by conducting regular system audits and preparing for upgrades. • Import sales department leads, contacts, and other data into Salesforce. • Maintain the sales cloud, build custom reports, and create dashboards to support sales operations. • Perform database maintenance tasks, including diagnostic tests and cleansing duplicate entries • Manage Salesforce configuration changes such as workflow rules, approval processes, fields, page layouts, and record types. • Configure Salesforce systems for optimized integration with other business applications • Resolve user support tickets and provide ongoing user support. • Document processes, including error reports and changes to field history tables. • Identify and gather requirements from users and stakeholders. Liaise with stakeholders to communicate platform changes and gather feedback

🎯 Requirements

• A bachelor's degree in computer science, information technology, or a related field. Possibly a Plus • Salesforce certified administrator or Salesforce advanced administrator certification • 3 years of experience as a Salesforce administrator in a similar environment. • Extensive experience in the administration and maintenance of Salesforce systems, including upgrades and successful integration.

🏖️ Benefits

• Work from home • Access to diverse projects • Opportunities for professional growth • Collaboration with diverse teams • No commute time • No dress code (unless there’s a meeting!) • Eco-friendly work lifestyle • Exposure to a multicultural team • Potential for long-term engagement • Improved work-life balance