Customer Success Manager

March 14

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Logo of dLocal

dLocal

dLocal is a payment solutions platform that connects global merchants with consumers in emerging markets. The company offers a variety of services including payins, payouts, and real-time fraud management to enhance payment processes for businesses. As a Nasdaq-listed company, dLocal supports transactions in over 40 countries, enabling local payment methods and currencies for billions of emerging market consumers. dLocal’s platform simplifies cross-border payments, providing a comprehensive solution for eCommerce, shared economy, digital media, financial services, and more, with an emphasis on high-growth markets such as Africa, Asia, and Latin America.

Payment Processing • Emerging Markets • Latin America • Brazil • Alternative payment methods

201 - 500 employees

Founded 2016

💳 Fintech

🛍️ eCommerce

📋 Description

• dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. • By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits. • We are looking for a Customer Success Manager based in India who will be responsible for developing long-term relationships with our customers. • Our ideal candidate will have experience developing B2B relationships and a background in Project Management or Customer Success Management.

🎯 Requirements

• Customer Success experience (B2B preferred). • Advanced Excel Skills. • Excellent written and verbal communication. • Excellent interpersonal and communication skills. • Fluent written and verbal English. • Experience in payments - Huge advantage. • Ability to travel. • Team spirit. • Proactive behavior.

🏖️ Benefits

• Remote work: work from anywhere or one of our offices around the globe!* • Flexibility: we have flexible schedules and we are driven by performance. • Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity. • Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded. • Learning & development: get access to a Premium Coursera subscription. • Language classes: we provide free English, Spanish, or Portuguese classes. • Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections! • dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!

Apply Now

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