Solutions Architect - German

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1Password

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501 - 1000

💰 $620M Series C on 2022-01

Description

• We all have important information we need to manage, and protecting it should be easy. • Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. • Our vision is to create a safer, simpler digital future for everyone. • The 1Password Solutions Architect team is a trusted resource for guiding customers through the implementation of our most advanced solutions. • Our collaboration extends to teams in Solutions Engineering, Onboarding, Technical Writing, Product, Enablement, and beyond. • Our ultimate goal is to enhance the customer journey as they embark on their 1Password experience. • This is a remote opportunity within the UK.

Requirements

• You have excellent written and spoken communication skills in both English and German, with the ability to engage and develop relationships, sharing information effectively across all professional levels. • 3+ years of experience in a customer-facing technical role, ideally within a SaaS/Security/Technology environment. • Effective and timely communication skills over email, phone, and video. • Ability to explain complex technical problems in a simple and easy-to-understand way. • Experience with various SaaS products and cloud-based infrastructure: Linux, DNS, Docker, Kubernetes, TLS, and command-line interfaces, among others. • Comfort with taking on new technologies and products, adapting quickly, and becoming a resource for your team. • Excellent collaboration skills, with the ability to build positive relationships across the many teams you’ll work with in this role. • Enthusiasm for creating, testing solutions, and identifying the root causes of issues customers face. • Motivation to create effective documentation and refine processes to share knowledge and increase efficiency. • A commitment to continuous learning and expanding your expertise

Benefits

• Maternity and parental leave top-up programs • Wellness spending account • Generous PTO policy • Company-wide wellness days off scheduled throughout the year • Wellness Coach membership • Comprehensive health coverage • Employee stock option program for all full-time employees • Retirement matching program • Training budget, 1Password University access, and learning sessions • Free 1Password account (and friends and family discount!) • Paid volunteer days • Employee-led DEIB programs and ERGs and ECGs • Fully remote environment • Peer-to-peer recognition through Bonusly