Contact Center Product Specialist

October 3

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VoIP business phone service • hosted VoIP • Small business phone systems • web conferencing • virtual contact center

1001 - 5000

Description

• CCaaS Sales Specialist responsible for driving revenue growth. • Develop deep understanding of CCaaS and CPaaS product suite. • Identify and qualify leads within the CCaaS market segment. • Collaborate with sales team to craft tailored CCaaS solutions. • Manage the end-to-end sales process for CCaaS solutions. • Build and nurture strong relationships with prospects. • Work closely with cross-functional teams.

Requirements

• Demonstration of successful sales experience in a technology-related field, preferably within the CCaaS and CPaaS. • Strong understanding of CCaaS and CPaaS solutions, contact center technologies, and the ability to translate technical features into business value for clients. • Proven track record of meeting or exceeding sales targets, with exceptional negotiation, presentation, and communication abilities. • A customer-centric mindset with the ability to build rapport, understand client needs, and provide tailored solutions. • Ability to thrive in a fast-paced, dynamic environment, adapting to changes in the industry and technology landscape. • Collaborative mindset with the capacity to work effectively within a team-oriented sales environment.