Concierge Manager - APAC

3 days ago

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90 Seconds

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90 Seconds is a global video creation platform that provides high-quality video production services for enterprise brands. They connect brands with creators located in over 110 countries to create, plan, shoot, and edit videos on a scale, leveraging their platform to streamline workflows and manage production efficiently. Their services include continuous video creation, customization of video projects, and productization features to convert briefs into templates for mass production. 90 Seconds boasts a network of over 14,000 creator partners and supports clients in more than 1,500 cities worldwide, making video production accessible and efficient for brands looking to engage audiences with compelling content.

cloud video production • video marketing • web video production • online video promotion • online video producton

51 - 200 employees

Founded 2010

📱 Media

☁️ SaaS

🏢 Enterprise

💰 $20M Series B on 2019-02

📋 Description

• We are looking for an experienced Concierge Manager to guide our customers through the video production journey using our online platform, ensuring the successful delivery of professional video creation services provided exclusively via our creator partners; planning & creative, shooting and editing. • This unique role combines client, project, and community management, working across all aspects of the 90 Seconds platform - production operations, services, and brand accounts management. • As a Concierge Manager with extensive professional video production experience you will be part of 90 Seconds Concierge service. This Concierge service directly provided both production and account based services.

🎯 Requirements

• Someone who has a really deep understanding of content, an in-depth understanding of the various content video types and being able to identify the requirements to fulfill this video production. • Someone who has the ability to research, analyze and identify trends in video content creation and consumption and propose these to existing clients as opportunities. • Has high level of experience in production from quoting, client management (Ordering Support), enable to pair gigs with the correct talent needed (matching), project management from start to finish (Run My Creation). • Highly experienced in video production management - managing multiple projects end-to-end and juggling budgets, resources, schedules, clients. • Someone who has skills in deconstructing a video to understand the production processes involved in its creation. • Someone who has hands on experience using video creation hardware and software • Someone with a strong sense of urgency, exceptional organizational skills, and natural relationship building ability; this is a dynamic and fast-paced role! • Someone who has experience in content strategy and Planning. • Someone who understands market trends, is able to identify gaps in client content plans and deliver solutions to help them be relevant and up to speed within the market video space. • Someone who enjoys technology and collaborating with a global team online. • Someone who understands can identify repeat purchase opportunities and can productize these opportunities. • Someone who understands the different social platform content products, their formats and specifications. • Someone who can quickly immerse themselves into a company culture - can quickly adapt to change at a high-speed pace, is data-driven, and can be fully ramped to achieve new business targets. • Exceptional written, verbal, and interpersonal communicator, as building authentic relationships with clients and partners is a must. • A flexibly “always-on” attitude to ensure project delivery dates are met. • A huge plus if you have experience in live streaming and production of large scale events.