Customer Service Representative - Insurance

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Transportation • Automotive • Travel • Financial Services • Insurance

5001 - 10000

Description

• Work directly with customers through inbound phone calls. • Calls range from helping customers maintain their memberships to adding vehicles to insurance policies. • Listen and understand customer issues, while offering meaningful solutions. • Proactively offer valuable products and services. • Actively listen and engage Members and fellow Team Members with a “can do” attitude. • Operate in a fluid environment – we are not one size fits all. • Be open to an ever-changing atmosphere in which coaching, and development leads to positive growth.

Requirements

• Prior customer service experience. • Recent call center experience preferred. • You must live within 30 miles from our Los Angeles location • Demonstrate excellent communication skills (written, verbal, and listening). • Ability to multi-task and perform well in a fast-paced environment. • Proficiency using computers while actively listening, both for data entry, as well as for complex computer navigation. • A flexible, “can do” attitude to navigate our ever-changing environment. • High school diploma or equivalent.

Benefits

• Health coverage for medical, dental, vision • 401(K) saving plan with company match AND Pension • Tuition assistance • PTO for community volunteer programs • Wellness program • Employee discounts (membership, insurance, travel, entertainment, services and more!)