Onboarding Engineer

September 27

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Third Party Administrator • TPA

501 - 1000

Description

Portnox is a rapidly expanding cybersecurity company, backed by venture capital, and selling a must have product. We are headquartered in Austin, Texas, with a diverse global team of remote employees. Our mission is to provide cutting-edge solutions that empower organizations to secure their networks and data effectively. As an Onboarding Engineer at Portnox, you will play a crucial role in guiding our clients through the onboarding process. You will be responsible for educating users about our product, troubleshooting initial issues, and providing hands-on support to ensure they maximize the value of our solutions.

Requirements

Bachelors degree in computer science, engineering, or a related field (or equivalent work experience). 3-5 years of experience in customer onboarding, technical consulting, or a similar customer-facing role. Strong technical aptitude with the ability to quickly understand complex systems and architectures. Knowledge of networking, security, and firewalls. Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences. Proven ability to build and maintain strong customer relationships. Proficiency in presenting and delivering product demonstrations. Detail-oriented and highly organized, with the ability to manage multiple priorities and projects simultaneously. Strong problem-solving and troubleshooting skills. Self-motivated and able to work independently, as well as collaboratively within cross-functional teams. Experience working with Azure AD, OKTA, Google Workspace, Intune, Jamf, or Kandji. CCST Certified. CCNA Certified.

Benefits

Opportunity to make a significant impact on the operations of the company. Collaborative and dynamic work environment with opportunities for professional growth and development. Competitive compensation and benefits package.