Director - Configuration Operations

6 days ago

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Abarca Health

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Pharmacy Benefit Management (PBM) • Health Business Intelligence • Health Information Technology (HIT) • Medicare • Medicaid

501 - 1000

Description

• Oversee pharmacy operations team for consultative configuration solutions. • Ensure quality processes meet client needs. • Manage all aspects of configuration management, including component creation and testing. • Engage with multiple departments and external stakeholders for effective communication. • Lead training programs on configuration tools for clients and internal teams. • Oversee post-implementation activities to resolve advanced configuration issues. • Propose improvements for configuration efficiency and innovation. • Monitoring performance and development of Configuration Operations teams. • Conduct performance reviews and manage employee development efforts.

Requirements

• Bachelor’s Degree or Master’s Degree in Engineering, Business or Health Administration. (In lieu of a degree, equivalent relevant work experience may be considered.) • 10+ years of experience within a role in pharmacy benefit management and external regulator guidelines (such as Medicare, Medicaid, and state requirements). • Experience within a leadership role overseeing teams and developing them. • Ability to prioritize and handle multiple projects at once without missing deadlines. • Excellent oral and written communication skills. • Excellent analytical and problem-solving skills. • We are proud to offer a flexible hybrid work model which will require certain on-site workdays (Puerto Rico Location Only) • This position requires availability to work in a specified time zone or working schedule, accommodating the business needs of our clients and team members. • This position may require availability for on-call hours, including evenings, weekends, and holidays, to promptly address emergent issues or provide necessary support as dictated by operational demands (if applicable).