Senior Remote Support Specialist

March 13

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Abbott

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Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

Nutrition • Diagnostics • Medical Devices • Branded Generic Pharmaceuticals

10,000+ employees

Founded 1888

⚕️ Healthcare Insurance

🧬 Biotechnology

💊 Pharmaceuticals

📋 Description

• Join the EP Commercial Development Team to drive field adoption of Remote Support technologies (EnSite Connect + Medinbox). • Support your customers through remote case support through Ensite Connect. • Share with your areas the many exciting use cases of Remote Support. • Develop educations specific to your team needs. • Segment customers and target accounts that would benefit from this technology. • Consolidate user feedback from the field. • Keep a database of connected accounts. • Support Medinbox install and launch at accounts in your area. • Immerse in current and future Remote Support initiatives. • Work with cross-functional EP teams. • Be a part of developing future Remote Support workflows and technology.

🎯 Requirements

• Bachelors’ degree • Minimum 3-years’ experience in 3D cardiac mapping • Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization. • Multitasks, prioritizes, and meets deadlines in timely manner. • Experience working with complex product portfolios in the medical device industry. • Experience with strategic product planning and commercial execution. • Mentorship experience – mentoring individuals on a team to successfully achieve goals (preferred). • Clinical sales experience – accountable for the direct sales of capital and disposables in a territory (preferred). • Training experience – mentorship or professional training initiatives (preferred). • Marketing experience – work on or closely with a marketing organization on commercializing products (preferred).

🏖️ Benefits

• Career development with an international company where you can grow the career you dream of. • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. • An excellent retirement savings plan with high employer contribution. • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.