Absorb Software
Absorb Software is an AI-powered strategic learning management system (LMS) that caters to both internal and external learning needs. It offers advanced features such as personalized upskilling, course authoring, reporting, and analytics, all designed to enhance employee training and compliance initiatives. With integrations for various business ecosystems and a focus on delivering high-quality support, Absorb Software empowers organizations to bridge knowledge gaps and foster engagement through dynamic learning experiences.
Learning Technology • Learning Management Systems • E-Learning • Corporate Training and Development • Compliance Training
Manager, Account Management
March 24
Absorb Software
Absorb Software is an AI-powered strategic learning management system (LMS) that caters to both internal and external learning needs. It offers advanced features such as personalized upskilling, course authoring, reporting, and analytics, all designed to enhance employee training and compliance initiatives. With integrations for various business ecosystems and a focus on delivering high-quality support, Absorb Software empowers organizations to bridge knowledge gaps and foster engagement through dynamic learning experiences.
Learning Technology • Learning Management Systems • E-Learning • Corporate Training and Development • Compliance Training
📋 Description
• Absorb is looking for a motivated, hard working sales leader to lead our expanding Account Management team • The Account Management team manages the business relationships with Absorb Softwares existing clients • The Account Managers role focuses on renewing clients, upselling new products and services, as well as finding expansion opportunities • Work with your account management reps, ensuring each has a deep understanding of the clients needs and how Absorb can aid in achieving their goals and ultimately grow net dollar retention • Manage and report key weekly/monthly operational metrics for team and individual performance • Collaborate with the marketing team to identify campaigns to drive qualified leads and grow the account managers pipelines • Develop a trusted advisor relationship with senior client stakeholders and executive sponsors to look for additional sales opportunities within the account • Recruit, hire and nurture a world-class account management team • Lead account management team and support client communications leveraging tools including but not limited to Salesforce, Gainsight, Inbox AI, Atlassian Suite, and Zendesk
🎯 Requirements
• 3+ years of experience leading Enterprise Sales/Account Management teams • Experience managing a gross revenue quota of $10m+ annually • Great familiarity and success negotiating deals above $100k in ACV • A hands-on leadership style, leading by example and focusing on the development of your team • A strong understanding of how to build account plans and track individual performance and output against those plans • A track record of accurately forecasting your teams pipeline, anticipating/identifying trends and patterns in advance • An analytical mindset, with the ability to turn metrics into decisions and present data in a meaningful and impactful way
🏖️ Benefits
• Fully remote-first work with flexible work arrangements • Comprehensive Health and Wellness Benefits including retirement savings programs • eligibility for two different bonus plans • generous time off • comprehensive medical and dental benefits based on your country of location • New Hire Equipment Allowance and monthly Flex Allowance to support your success • Endless opportunity for career growth and internal mobility • Employee driven DE&I programs • Games room, meditation & yoga space, state of the art workplace for Absorbers in our Calgary office
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