Program Analyst - Technical Compliance

September 22

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Acacia Center for Justice

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Description

• Management of Subcontractor Onboarding and Offboarding • Troubleshoot and resolve onboarding/offboarding issues. • Audit processes under manager supervision. • Manually update or change workflows in our database when necessary. • 508 Compliance Remediation of Public Document Library • Ensure documents are 508 compliant for inclusion in Acacia’s public document library. • Support Management of Interpretation Vendors • Create accounts for new vendors. • Review vendor billing. • Facilitate meetings with interpretation vendors. • Support Management of Electronic Signature Vendor • Create accounts for subcontractors. • Update forms available on the platform. • Review billing and track usage of the electronic signature vendor across the network. • Troubleshoot straightforward subcontractor questions about the platform. • Administrative Support Tasks • Conduct initial reviews of subcontractor small business reporting to ensure all responses are submitted and follow up as needed (twice a year). • Review subcontractor submissions for long-distance travel approval requests to ensure completeness and follow up as needed(quarterly). • Review subcontractor technical compliance plans during renewal periods to ensure submissions are complete, requested updates are made, and plans are finalized (once a year). • Collaborate closely with managers in charge of each submission to escalate questions or concerns appropriately. • Additional Responsibilities • Take on additional responsibilities as needed based on work distribution and team structure shifts, ensuring flexibility and responsiveness in all tasks.

Requirements

• Strong organizational and multitasking abilities. • Exceptional attention to detail and task management/organization skills. • Excellent communication and interpersonal skills. • Proficiency in database management and updating workflows. • Ability to troubleshoot and resolve technical issues efficiently. • Competence in vendor management, including billing review and meeting facilitation. • Experience with electronic signature platforms. • Detail-oriented with the ability to conduct thorough reviews of submissions. • Ability to work collaboratively with managers and escalate issues as needed. • Demonstrated ability to proactively anticipate and identify a range of challenges, coupled with a knack for applying innovative solutions. • Demonstrated ability and interest in gaining skills with new technological platforms, including proprietary program databases, contracting software, and operations software as may be required by organizational, or program demands. • Proficient in Excel and other Microsoft Office Suite programs, e.g., Outlook and Word, Smartsheet.

Benefits

• Medical/Dental/Vision- Some plans at $0 cost to the employee • Employee Assistance Program • 20 days per year of vacation time • 12 days per year of sick time • 5 personal days • 4 organization-wide Wellness Days • 11 observed holidays, including the last week of December. • $2000 Professional Development Stipend • Home office set-up stipend • Internet Stipend • 401k with 5% employer contribution, no employee participation required. • Student loan repayment assistance. • Gym Reimbursement