Senior Product Manager

March 15

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Accela

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Accela is a leader in providing cloud-based solutions designed to modernize government services. Their unified suite of innovative applications focuses on building more connected communities through enhanced efficiency and secure data management. Accela empowers local and state governments by streamlining processes such as building permits, licensing, cannabis regulation, and environmental health. With a focus on civic solutions, Accela aims to improve public sector operations by eliminating data silos and facilitating better interactions with residents. By leveraging their SaaS platform, governments can enhance service delivery, increase transparency, and reduce operational costs, leading to significant time and cost savings.

infrastructure asset management • code enforcement • community development & planning • mobile apps • cloud

201 - 500 employees

Founded 2000

🏛️ Government

☁️ SaaS

🏢 Enterprise

📋 Description

• Inbound Product Management is charged with being the customer’s voice within Accela. • They drive execution by translating customer needs into a compelling and impactful solution-based roadmap. • They concentrate on the internal development of a product, including gathering requirements, defining features, and working closely with engineering teams. • They ensure the product meets user needs and business goals by managing the product roadmap and prioritizing features based on customer feedback and market analysis provided by the Outbound Product Manager. • Create business cases, product roadmaps, product requirements and will interact with senior management, engineering, sales, support, marketing, partners and customers. • The Inbound Product Manager plays a critical role in creating alignment between engineering teams and stakeholders. • This position requires proven communication and collaboration skills and a track record of interacting with technical, product, and marketing teams. • Must be self-motivated and have strong leadership skills, good business sense, and experience with SaaS software business and development processes.

🎯 Requirements

• 5+ years of experience in full life-cycle Product Management • 3+ years of experience in customer facing implementation role • Proficient in writing queries to retrieve, analyze, and manipulate data to make informed product decisions. • Experience as a product owner in an agile environment • Experience identifying and addressing customer needs, building relationships with customers, and communicating with customers in a clear and knowledgeable manner • Proven stakeholder management skills working with a cross-functional team to influence and lead across all parts of a geographically distributed organization • Proven experience working in a product driven company building a successful solution • Previous experience presenting product vision, business results and driving collaborative discussion among large teams, to business stakeholders and executives • Previous experience in process automation-oriented enterprise software, low-code configuration tools • Technical expertise in SaaS application architecture • History of using customer and market research to drive decision making • Able to bring order to complex systems by identifying patterns in customer usage • Proven track record of delivering successful enterprise software or SaaS products • Have led a migration of a legacy products and feature sets to a newer products/technology • Strong organizational and analytical skills with a track record of measuring and reporting key performance indicators including revenue, market adoption, margin and up-sell/cross sell

🏖️ Benefits

• Medical, dental, and vision plans • Family planning benefits • 401(k) retirement savings plan with company match • Health savings account with company contributions • Flexible spending account • Life, accident, and disability coverage • Business travel insurance • Employee assistance programs • Other well-being benefits