Engineer - Digital Solutions III

March 26

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

💵 $27 - $41 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷🏻‍♀️ Engineer

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accessiBe

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accessiBe is a company that specializes in enhancing web accessibility for individuals with disabilities, ensuring websites are compliant with ADA and WCAG guidelines. Their innovative platform utilizes artificial intelligence to provide solutions for accessibility audits, user testing, and actionable compliance support. With a commitment to promoting inclusivity online, accessiBe empowers businesses to create accessible web experiences for all users, effectively bridging the gap between technology and disability rights.

Web accessibility • Software development • ADA Compliance • WCAG 2.0 Level AA • Artificial intelligence

51 - 200 employees

🤖 Artificial Intelligence

📋 Compliance

🛍️ eCommerce

📋 Description

• Support Canon USA's dealers, resellers and third party service providers throughout the Midwest and Northeast U.S. • Provide urgent and high visibility third-level technical support via on-site or phone. • Troubleshoot electro mechanical and connectivity based issues, providing timely and cost effective solutions. • Provide detailed and thorough documentation of field activities. • Provide field technical seminars/training on Canon products and servicing best practices. • Author technical documentation for publication to Canon’s technical support websites. • Provide reports with recommendations for current and future product improvements. • Install and de-install devices and provide technical expertise at Canon tradeshows and other events.

🎯 Requirements

• Associate's degree in electronics or equivalent training in military or trade school is preferred. • Canon Digital Technician ATSP certification is a plus. • A+, Net+, or equivalent network/connectivity certification preferred. • Minimum 2 years of experience troubleshooting and repairing Canon or other manufacturer’s production level digital imaging products. • Must have an understanding of computer platforms and general application software. • Ability to read and understand wiring diagrams, proven ability in proper use of digital multi-meters for the troubleshooting of both AC/DC voltages. • Must have excellent verbal and written communication skills. • Must be willing to travel minimum 50% with periods of higher volume often on short notice. • Available for overtime as required. • Must be available for regularly scheduled 24X7 phone based support. • Work experience with a copier manufacturer is highly preferred • Self-motivated, customer-focused individual able to work with minimal supervision to identify root failures and provide effective resolutions. • This position requires the ability to lift 50lbs • This position requires driving for company business as an essential function of the job and must remain in compliance with company safety guidelines and policies • Preferred location Midwest and must live within a reasonable distance to a major airport

🏖️ Benefits

• Employee referral bonus • Employee discounts • "Dress for Your Day" attire program (casual is welcome, based on your job function) • Volunteer opportunities to give back to our local community • Swag! A Canon welcome kit and official merch you can’t get anywhere else • Medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more