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• You are passionate about helping students achieve their educational goals. • You thrive in a competitive and collaborative team environment. • You are comfortable working remotely and have experience collaborating with others in a virtual environment. • You possess a strong attention to detail. • The Faculty Operations Manager will be pivotal in coordinating ACE's faculty to support the effective delivery of courses to our students. • In this role, you will provide centralized support for faculty operations to streamline and improve efficiency, promote a consistent faculty experience across departments, support faculty engagement, improve faculty communication, and enable Chairs and faculty to focus on strategic priorities. • Your responsibilities include developing the teaching schedule across each academic term, ensuring optimal faculty utilization, and maintaining appropriate staffing ratios. • You will also maintain regular communication with all faculty, track faculty performance, and collaborate with numerous departments across the college to address issues, resolve challenges, and identify opportunities for improvement. • With a strong attention to detail and a commitment to meeting deadlines, you will analyze quantitative and qualitative data, manage tasks and projects, and ensure a successful launch of each academic term.
• A Bachelor's degree is required; a Master's degree is preferred. • Minimum of six (6) years of professional experience, with preference given to individuals with higher education experience in faculty management, course scheduling, or academic operations. • At least three (3) years of experience managing a team. • Proven expertise in higher education operations, knowledge of processes and policies, terminology, and human resource practices. • Strong budget monitoring and financial oversight capabilities. • Advanced communication skills with the ability to compose professional emails to large audiences (e.g., faculty) and effectively collaborate with department chairs to coordinate initiatives. • Exceptional attention to detail, ensuring accuracy and error-free work. • Strong analytical abilities with demonstrated proficiency in Microsoft Excel (e.g., data importing, formula creation, graph generation, and pivot table creation). • Proficiency in Microsoft Office Suite and using other relevant computer systems (e.g., learning management systems, Power BI). • Knowledge of continuous improvement principles and experience in enhancing processes. • Demonstrated ability to adapt to evolving needs, manage multiple projects simultaneously, and work independently to drive initiatives without direct supervision. • Strong commitment to maintaining confidentiality and handling sensitive information with discretion.
• Medical, dental, & vision Insurance • HSA and FSA options • Paid parental leave • Paid volunteer time • Tuition reimbursement & reduction programs • Generous PTO • 401k and employer match • Full-service wellness and EAP program • Employee recognition and awards programs • Employer paid life & AD&D insurance • Short-term disability • Employer paid long-term disability • And more…
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