November 4
β’ Provide quality customer service to corporate clients who travel domestically and/or internationally. β’ Manage all travel requests accurately following the appropriate process and procedures. β’ Respond to client requests and inquiries in a call center environment through multiple channels. β’ Receive, initiate and process reservations for airline, rail, car, hotel, and limo services. β’ Utilize Global Distribution Systems (GDS) queues, scripts, and programmable keys to fulfill requests. β’ Act as the advocate for the client to ensure travel needs are met. β’ Email monitoring and response. β’ Special Projects as assigned.
β’ Minimum of four (4) yearsβ corporate travel experience is required. β’ Knowledge of travel agency operations is required. β’ Ability to work shifts to cover extended hours. β’ Advanced knowledge of Sabre reservation system is required. β’ Proven ability to handle multiple priorities simultaneously.
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