Acendas Travel - A BCD Travel Company
Corporate Travel • Meetings & Incentives • Vacation Travel
51 - 200
Corporate Travel Consultant
November 4
Acendas Travel - A BCD Travel Company
Corporate Travel • Meetings & Incentives • Vacation Travel
51 - 200
Description
• Provide quality customer service to corporate clients who travel domestically and/or internationally. • Manage all travel requests accurately following the appropriate process and procedures. • Respond to client requests and inquiries in a call center environment through multiple channels. • Receive, initiate and process reservations for airline, rail, car, hotel, and limo services. • Utilize Global Distribution Systems (GDS) queues, scripts, and programmable keys to fulfill requests. • Act as the advocate for the client to ensure travel needs are met. • Email monitoring and response. • Special Projects as assigned.
Requirements
• Minimum of four (4) years’ corporate travel experience is required. • Knowledge of travel agency operations is required. • Ability to work shifts to cover extended hours. • Advanced knowledge of Sabre reservation system is required. • Proven ability to handle multiple priorities simultaneously.
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