Corporate Travel Consultant

November 4

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Logo of Acendas Travel - A BCD Travel Company

Acendas Travel - A BCD Travel Company

Corporate Travel β€’ Meetings & Incentives β€’ Vacation Travel

Description

β€’ Provide quality customer service to corporate clients who travel domestically and/or internationally. β€’ Manage all travel requests accurately following the appropriate process and procedures. β€’ Respond to client requests and inquiries in a call center environment through multiple channels. β€’ Receive, initiate and process reservations for airline, rail, car, hotel, and limo services. β€’ Utilize Global Distribution Systems (GDS) queues, scripts, and programmable keys to fulfill requests. β€’ Act as the advocate for the client to ensure travel needs are met. β€’ Email monitoring and response. β€’ Special Projects as assigned.

Requirements

β€’ Minimum of four (4) years’ corporate travel experience is required. β€’ Knowledge of travel agency operations is required. β€’ Ability to work shifts to cover extended hours. β€’ Advanced knowledge of Sabre reservation system is required. β€’ Proven ability to handle multiple priorities simultaneously.

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