Director of Software Quality Assurance

5 days ago

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Acentra Health

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1001 - 5000

Description

• Acentra is looking for a Software Quality Assurance Director to join our growing team. • As the Software Quality Assurance Director at Acentra Health, you will be a key leader within our organization, playing an integral role in driving innovation and excellence in software quality. • In this high-impact position, you will lead best practices to achieve a zero-defect production environment, fostering continuous improvement and ensuring we meet or exceed business objectives. • Your leadership will directly contribute to the success of our nationwide quality program, making a tangible impact on our mission to deliver top-tier healthcare solutions. • Join us and take the lead in shaping the future of software quality at Acentra Health—where your expertise will drive meaningful outcomes that support healthcare excellence. • Lead the Software Quality Assurance (SQA) team, ensuring the quality of deliverables, customer relationships, test execution, and strategy with minimal supervision. • Oversee the entire SQA process, using metrics to guide decisions and providing executive dashboards for projects and releases. • Develop and implement strategic direction for SQA across programs, focusing on managing resources, cost, risk, and scope. • Ensure the creation of traceable test plans and scripts, leveraging tools and best practices to improve quality and enforce process improvements. • Lead and refine the SQA program with a focus on automation, ensuring team adherence to established controls, standards, and methodologies. • Approve requirements, ensuring alignment with scope, schedule, and financial risks, and implement mitigation plans as necessary. • Manage risks, ensure proper mitigation plans, and communicate effectively with both customers and internal teams to ensure timely, high-quality deliverables. • Encourage innovation within the SQA process, maintaining alignment with industry standards and best practices. • Oversee vendor management, performance evaluations, and budget forecasts, ensuring all actions align with the corporate IT vendor management program. • Interface with senior management, providing industry insights and recommendations for continuous improvement and strategic direction. • Lead transformation and change management initiatives related to SQA, while communicating clear vision and goals for the team. • Direct resources (people, budgets, technology) and provide mentorship to the SQA team, fostering a culture of continuous development and knowledge sharing. • Recruit, train, and develop highly skilled team members, conducting performance reviews and setting SMART goals to ensure alignment with business objectives. • Maintain strong internal and external customer relationships, ensuring operational excellence and delivering customer-facing presentations on quality standards. • Ensure compliance with CMMI standards and participate in related evaluations. • Stay abreast and informed on new cutting-edge technologies and market trends, ensuring the SQA team stays current with best practices.

Requirements

• Bachelor’s or Master’s degree with a minimum of 10 - 12 years of experience in Software Quality Assurance, including 5+ years in technical leadership roles at large, complex organizations, managing centralized or matrixed teams. • Proven experience in test automation, preferably with Selenium, and hands-on experience in designing and implementing automation frameworks and processes. • Strong knowledge of Software Quality Assurance tools, such as Atlassian Jira, Jenkins, and HP Quality Center. • Experience leading multiple managers and teams, with demonstrated ability to meet department goals through effective people management. • Expertise in formulating, designing, and implementing QA methodologies for both waterfall and agile (Scrum, Kanban) software development life cycles. • Exceptional communication and presentation skills at all levels of the organization, from individual contributors to executives. • Strong client management and negotiation skills, with experience evaluating new prospects and opportunities (e.g., RFP responses, estimation, scheduling). • Must have experience in the healthcare or insurance industry. • Strong understanding of SDLC, STLC, and industry Software Quality Assurance standards. • Ability to manage people, projects, and budgets, while overseeing administrative tasks and maintaining cost efficiency.

Benefits

• Benefits are a key component of your rewards package. • Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. • Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.