Senior Account Manager - Insurance Technology

December 12

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Acturis Limited

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2000

☁️ SaaS

💸 Finance

Description

• As a Senior Insurance Account Manager, aid in Acturis’ expansion within the Canadian market • Promote system functionality to new and existing customers • Engage with customers through face-to-face and virtual meetings • Set joint goals and action plans with customers • Promote uptake of new or additional services to customers • Deal effectively with customer escalations and credit control issues • Maintain high level of system knowledge and awareness of new developments • Attend industry events representing Acturis professionally • Assist Sales team with onsite support for new customers and broker acquisitions • Manage existing customer contracts, host webinars and in-person events to deliver tips and promote new features

Requirements

• Bachelor’s degree in business, marketing economics or other related discipline preferred • At least five years' of experience in the general insurance industry and processes • Demonstrated interest in and experience of using IT and software • Client focused with ability to build relationships with customers • Confident and eager to take responsibility • Proactively able to manage their workload and meeting schedule • Outstanding communication skills and patience when explaining processes to a diverse audience • Highly organised and self-motivated with a “can do” attitude • Logical approach to providing multiple solutions to client issues • Ability to quickly learn and adapt to functionality changes and new concepts • Experience with Microsoft Office Suite, CRMs and Jira • Prepared to travel to provide on-site training across Canada • Based in the Greater Toronto area with access to downtown and Toronto airports • Full clean valid driver’s licence and access to a vehicle

Benefits

• 20 paid holiday days each year (in addition to standard paid stats!) • 100% employer paid benefits after three months on the job • Eligible for annual bonus and company share incentive schemes depending on performance and seniority • 100% remote role within the Greater Toronto area