Staff Software Engineer

2 days ago

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Ada

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We make customer service extraordinary for everyone.

Machine Learning • Customer Happiness • Artificial Intelligence • Customer Support • Chatbots

201 - 500

Description

• Execute on our ambitious Ada integration roadmap through long-term technical exploration and planning • Be hands-on in building features, solving scaling and reliability challenges • Provide expertise to identify areas of opportunity / innovation and help level up our current development practices • Mentor / coach the team on technical and process improvements and foster collaborative community • Ensure the team is providing a scalable and maintainable platform for integrations • Raise the bar for technical excellence with a commitment to quality and reliability

Requirements

• 10+ years of experience as a backend/or full stack Developer • Proficient with backend technologies (Python and AWS are assets) • Strong understanding of distributed cloud systems architecture, serverless computing, and relevant technologies • Experience leading and managing complex software development projects with autonomy • Experience working with public APIs to build reliable third-party integrations • Experience providing mentorship, coaching, and technical leadership to development teams • Experience designing and implementing scalable, highly available, and resilient software systems. • Experience with instrumentation and monitoring of distributed systems. Datadog experience is a plus. • Strong understanding of non-relational databases such as DynamoDB including performance optimization • Strong communication skills for stakeholders at all levels • Self-starter, problem solver and strong communicator

Benefits

• Competitive salary and generous stock option plan • Unlimited vacation • Wellness account • Extended health coverage • Dental/optical/travel insurance • Life insurance • Employee and family assistance plan