Lead Customer Service Specialist
Yesterday
Description
• Lead Customer Service Specialist monitors team of representatives • Ensures smooth operational flow and tasking responsibilities to staff • Assists with training, performance evaluation and compliance with procedures • Develops team goals and oversees day-to-day activities
Requirements
• High School diploma required, Associate degree from an accredited college preferred • Two (2) years customer service management experience required • Relevant experience in health care administrative, financial, insurance customer services, claims, billing, home health and/or medical terminology training preferred
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