Bilingual Customer Service Representative

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Credit Acceptance

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The Credit Acceptance program gives our network of nationwide participating car dealers the ability to deliver credit approvals to every consumer within 30 seconds, 24/7.

1001 - 5000

Description

• Efficiently and accurately handle calls and assist consumers in building a better financial future • Provide personalized solutions to their concerns • Remove barriers to help them make on time payments • Effectively educate customers on self-service options • Provide exceptional customer service during every phone call • Document account notes clearly and efficiently

Requirements

• High school diploma or GED • Proficiency in spoken and written Spanish • High speed internet connection with a minimum of 15mbph download speed • Previous customer service experience in a call center environment (preferred) • Experience in the finance or automotive industry (preferred) • Excellent communication skills (preferred)

Benefits

• Excellent benefits package that includes 401(K) match • Adoption assistance • Parental leave • Tuition reimbursement • Comprehensive medical/ dental/vision • Many nonstandard benefits that make us a Great Place to Work