EMA, Inc.
EMA, Inc. is a company that provides technology, management, and engineering services to utilities and city governments. Since 1975, EMA has been offering industry-leading solutions and expertise, transforming how clients do business. The company focuses on delivering interesting and meaningful work, with opportunities for growth for its team members. EMA, Inc. is headquartered in St. Paul, Minnesota, and is committed to helping organizations improve their operations and services.
water • wastewater • local government • utilities • engineering
Customer Service Consultant
November 19, 2024
EMA, Inc.
EMA, Inc. is a company that provides technology, management, and engineering services to utilities and city governments. Since 1975, EMA has been offering industry-leading solutions and expertise, transforming how clients do business. The company focuses on delivering interesting and meaningful work, with opportunities for growth for its team members. EMA, Inc. is headquartered in St. Paul, Minnesota, and is committed to helping organizations improve their operations and services.
water • wastewater • local government • utilities • engineering
📋 Description
• EMA is looking for a Consultant to join our project teams driving positive change for water utilities. • You'll support clients in implementing new technologies and redesigning business processes. • Lead individual project tracks related to system selection, implementation, testing, and training. • Build strong professional relationships and collaborate with clients to deliver clean water.
🎯 Requirements
• Bachelor’s degree • 3-5 years of solid experience with CIS implementation in water/wastewater or gas/electric customer service environment (or similar industry) • 1-2 years managing small or medium size projects with responsibilities in resource management, milestone tracking, scheduling and budgeting
🏖️ Benefits
• Competitive salary • Paid parental leave • Flexible and remote working options • 401(k) in US and RRSP in Canada • 100% employee ownership – generous profit sharing • Generous PTO and holiday leave • Wellness Reimbursement Fund • Employer-sponsored health, dental, vision, life, disability, and AD&D insurance plans in US and Canada • Numerous professional development and training opportunities
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