Customer Service Consultant
November 19
Description
• EMA is looking for a Consultant to join our project teams driving positive change for water utilities. • You'll support clients in implementing new technologies and redesigning business processes. • Lead individual project tracks related to system selection, implementation, testing, and training. • Build strong professional relationships and collaborate with clients to deliver clean water.
Requirements
• Bachelor’s degree • 3-5 years of solid experience with CIS implementation in water/wastewater or gas/electric customer service environment (or similar industry) • 1-2 years managing small or medium size projects with responsibilities in resource management, milestone tracking, scheduling and budgeting
Benefits
• Competitive salary • Paid parental leave • Flexible and remote working options • 401(k) in US and RRSP in Canada • 100% employee ownership – generous profit sharing • Generous PTO and holiday leave • Wellness Reimbursement Fund • Employer-sponsored health, dental, vision, life, disability, and AD&D insurance plans in US and Canada • Numerous professional development and training opportunities
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