RCM Customer Service Manager
November 20
Description
• Reporting to the Director of MSO Operations • Responsible for the strategic direction and leadership for overall administrative operations • Effectively manage operational processes to drive growth of revenue and promote high quality satisfaction
Requirements
• 3-5 years of experience in customer/member service experience preferably from a health plan with a high-volume call center • Provider Relations - experience dealing with provider calls and handling referrals • Claims and billing – experience with insurance verification, member benefits and eligibility, explanation of benefits, ERA, etc. • General administrative skills – Microsoft, Google docs, etc.
Benefits
• Flexible Paid Time Off (PTO) • Health, Dental and Vision Insurance • Short Term / Long Term Disability • Life Insurance • 401(k) Retirement Plan • Flexible Spending Accounts • Employee Assistance Program • And more…
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