Digital Sales Manager

February 14

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Adobe

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Adobe is a global leader in digital media and digital marketing solutions. Known for its innovative software products, including Adobe Photoshop, Acrobat, and the Creative Cloud suite, Adobe empowers individuals and businesses to craft stunning visual and web content. The company focuses on creativity, design, and digital experiences, offering tools that support everything from image and video editing to document management and digital marketing analytics. Adobe's solutions are widely used in various industries, aiming to revolutionize how people and brands convey their stories across multiple platforms. With a strong emphasis on customer experience and cutting-edge technology, Adobe fosters a culture of creativity, inclusion, and continuous learning.

Software • Creative Cloud • Digital Marketing • Web Experience Management • Digital Media

10,000+ employees

Founded 1982

🏢 Enterprise

☁️ SaaS

📱 Media

💰 Venture Round on 1984-09

📋 Description

• Leading team by coaching mentoring & motivating the team with a high level of EQ & becoming trusted leader for the team. • Should possess strong collaboration skills as the Digital Sellers leverage other teams for their own success. • Driving the highest level of performance from the team at the same time role modelling & instilling Adobe values in the team • Building knowledge on Adobe products and services – their features, benefits, prices, and additional services. • Developing ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale. • Working with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute. • Analyze business goals, customer & agent data & daily reports to find areas of continuous improvement. • The Adobe TSM will manage a set of sellers and will be accountable to help identify, drive & close revenue from existing Adobe Direct customers or/& Marketing qualified leads (MQLs) • Will be responsible to lead the “more connect per seller” and “more per connect” GBD philosophy. • Will be responsible to develop account penetration strategies, identifying business opportunities by creating and implementing campaigns (phone/email). • You will help consolidate feedback from team, to identify and capture customer journeys and present/implement proposal to nudge the stalled ones. • You will drive sales management with a more rigorous, focused and metrics-driven approach to streamline sales processes, increase productivity, manage pipeline, forecast and drive desired sales behaviors to achieve the future state. • You will monitor, coach, and develop ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale. • You will accomplish GBD human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; communicating job expectations; monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions. • You will maintain a daily cadence of leads/ CTA touched; opportunities created and transactions. • Define and Achieve Weekly, Monthly & Quarterly targets for the team both on the input & Output parameters.

🎯 Requirements

• Demonstrated success in previous experiences with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line. • Possess the art of successfully managing the team virtually, given that the pandemic has kept us to work from homes right now. • Demonstrated ability to be a quick learner • Should know how to motivate and lead the team to build skills on new Adobe Solutions • Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company • Willingness to work across shifts. • Advanced knowledge of Sales Operations, Technology used in Digital sales • Thought leadership on Sales, Customer Success and Subscription management • Post Graduate with over 10 years of experience in Field Sales and/or Digital Sales • Proven ability to effectively manage people effectively, hire and train, coach new sales team members • Proven ability to develop a communicate and present to management on new ideas, proposals and feedback to move the business forward.