Technical Solution Architect

March 20

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Logo of Adobe

Adobe

Adobe is a global leader in digital media and digital marketing solutions. Known for its innovative software products, including Adobe Photoshop, Acrobat, and the Creative Cloud suite, Adobe empowers individuals and businesses to craft stunning visual and web content. The company focuses on creativity, design, and digital experiences, offering tools that support everything from image and video editing to document management and digital marketing analytics. Adobe's solutions are widely used in various industries, aiming to revolutionize how people and brands convey their stories across multiple platforms. With a strong emphasis on customer experience and cutting-edge technology, Adobe fosters a culture of creativity, inclusion, and continuous learning.

Software • Creative Cloud • Digital Marketing • Web Experience Management • Digital Media

10,000+ employees

Founded 1982

🏢 Enterprise

☁️ SaaS

📱 Media

💰 Venture Round on 1984-09

📋 Description

• Operate in a fast-paced environment and responsible for driving multiple customer opportunities in parallel • Partner with Adobe Professional Services sales teams to conduct business and technical discovery with customers • Problem solve, build digital marketing strategies, develop solutions, architectures, and use cases to help customers meet their objectives • Work closely with product management and consulting leadership teams to define Adobe Journey Optimizer go-to-market strategies • Maintain a deep understanding of Adobe Journey Optimizer features, roadmap, and standard methodologies • Develop robust recommendations, proposals, and SOWs • Present proposals to executive-level customers in a clear and compelling way • Help customers understand Adobe’s capabilities and the ground-breaking power of digital marketing • Continuously improve the Solution Architecture team’s knowledge, methodologies, and customer-facing collateral – specifically on Journey Optimizer

🎯 Requirements

• 7-12 years of experience working in a leading consulting or technology organization • Technical knowledge of our Customer Journey Management solutions, including Adobe Journey Optimizer, Adobe Experience Platform, Adobe Campaign, and/or deep experience in competing Marketing Automation solutions. • Strong aim to solve customer problems and rapidly convert pipeline opportunities into closed deals • Balance of business and technology savvy, including the ability to articulate high-level technical solutions to business problems and to tie your solutions to program success criteria • Excellent customer-facing skills with experience presenting to senior executives (managers, directors, VPs, CMOs, and CXOs) • Outstanding problem-solving and analytical skills • Excellent customer-facing skills with experience making pitches to and achieving agreement from senior executives (managers, directors, VPs, CMOs, and CXOs) • Outstanding communications skills both oral and written (e.g., Powerpoint) • Ability to multi-task and prioritize across multiple sales opportunities at the same time • Understanding of the Digital Marketing landscape and experience with relevant Digital Marketing strategies and technologies • Understanding of the typical digital marketing use cases of (Experience / Asset Management, Analytics, Personalization, Ecommerce, etc.) • Willingness to travel up to 40% of the time

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