Field Tech Engineer

December 30, 2024

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AGE Solutions LLC

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AGE Solutions LLC is a company that specializes in offering resilient and scalable solutions primarily for the defense and government sectors. Their services encompass areas such as software-defined enterprise, cloud computing, network engineering, cyber security, and the Internet of Things. They prioritize employee well-being through flexible work arrangements and focus on fostering creativity and professional growth through innovative projects.

51 - 200 employees

Founded 2021

🔒 Cybersecurity

🏛️ Government

📋 Description

• This is a remote position. • Seeking a Field Tech Engineer to provide support for a Voice over IP (VOIP) modernization (VMOD) effort, including unified communications (UC) and contact center (CC) capabilities. • Responsible for conducting and supporting activities at customer sites across the U.S. Join a passionate team of industry-leading individuals supporting Best Practices in Agile Software Development and IT Support for the Department of Defense. • Remote with extensive travel within the United States (approximately 75%). • Conduct site surveys to collect information necessary to deploy the system (e.g., as-is and to-be floor plans, network, space/power available/needed, end-user information, equipment to be decommissioned). • Prepare site survey reports, including to-be rack elevations depicting cable/power runs. • Perform/support remediation activities (e.g., installing racks, conduit, cables). • Install equipment in the lab and/or customer site. • Perform/support testing (e.g., equipment, configurations). • Uninstall/disposal of legacy equipment. • Support end-user migration (e.g., deskside and/or telephone support). • Perform other related duties as assigned.

🎯 Requirements

• College degree (B.A./B.S.) • Two (2+) plus years of related network engineering/IT experience/field tech. • Equivalent professional experience will be considered in lieu of degree. • Must be a US Citizen with a current DoD Secret clearance or higher. • Must be able to maintain a minimum of Secret clearance. • Must have and maintain a current CompTIA Security+ Certification. • Experience with network equipment integration and configuration. • Experience in support/troubleshooting device maintenance/updating. • Experience with site moves/new stand-ups. • Experience with network routing and switching. • Experience with network troubleshooting. • Familiarity with voice gateways and protocols. • Excellent written and verbal communication skills. • Familiarity with general IT practices and terminology. • Highly responsible, team-oriented individual with strong work ethic and self-starter attitude. • Technical document writing experience. • Voice telecommunications experience.

🏖️ Benefits

• Generous benefits package including medical, dental, vision, group term life insurance, short term disability, long term disability, FSA, HSA, professional training, competitive compensation, and much more.